BSC Helpdesk :: Provided by Information Technology

The College E-mail System upgrade is now complete. We appreciate your patience throughout the upgrade/migration process.
The email upgrade will significantly improve throughput of the system for everyone. For OWA users many new features will be introduced by this upgrade. Please note that the direct link address to OWA email has changed to https://mail.bsc.edu/owa which means that if you have an internet "bookmark" or "favorite" that links to OWA mail, you will need to change it to the new address.

The following link is a streaming video presentation for those that will use the OWA version of e-mail. When you click on the link it will automatically start and go through each of the 8 topics. Use the scroll function on the right of the screen to move down to see the controls. You can pause, rewind, skip ahead, choose a different topic, etc. The entire presentation is 20+ minutes in length and can be viewed at anytime.

OWA Video Presentation

Other News:

The Helpdesk Website will be undergoing a complete makeover soon. The redesign will feature an easier to use site, more functionality, and an easier interface so that the IT staff can provide more timely updates.

Wireless Internet Access is available in the Library and Norton Building (including the areas in between the two buildings). If your laptop has a wireless card, you may access the internet wirelessly in those areas. All you need to do is provide a valid email address when prompted to do so.

Canon Network Copiers are available throughout the campus. Click Here for Info

Please check out the employee and student technology guides for more technology information located in the top right corner of this page.

Frequently Asked Questions are available now with helpful tips. Just click the FAQs link in the menu on the left.

If you have any questions, please contact the Helpdesk by email at helpdesk@bsc.edu.